Hi Charles,
I'm Christine, I'll be happy to assist you. Looks like your shortcut keys with Windows is not working. No worries, I'll do my best to help you.
May I know when did the issue start? Is there any changes made before you got this issue?
Is Windows key alone working?
- Let's update or Reinstall the Keyboard driver
Please right click the Start Menu
Then click Device manager
Kindly expand the Keyboard
Right click each drivers and choose "Update Driver"
Select "Search automatically for drivers"
If the issue persists Choose "Browse my computer for driver" instead
and click " Let me pick from a list of available drivers on my computer"
Choose the older version.
If it will still the same, please uninstall the driver and restart your device.
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
Thank you,
Christine L
Independent Advisor