Frequent freezing/BSODing and stop code IQRL Less or equal

Question

When I use my computer almost daily there will be multiple occurrences of it freezing up and making a long buzzing sound. The only way to fix that is to restart the computer. All of my drivers seem updated, but I’m not sure if all of them are. I also get blue screens that give the iqrl less or equal stopcode. I did a memory check recently and it came up with no problems. This has happened on windows 10 and I upgraded to 11 and it didn’t fix anything. Can anyone help?

Answer 1

Sorry for the delay in reply. I've been offline.

Thanks for the clarification.

I suggest you use the Driver Verifier utility. This utility is used to force the system to show the driver causing the problem.

Before turning on Driver Verifier, I like to create a restore point just in case. I suggest doing the same.

https://support.microsoft.com/windows/create-a-...

Turn on Driver Verifier, let the system crash 3 times, then turn off Driver Verifier. Share the minidumps that the crashes created.

(Pay attention to the blue screen that is displayed. Sometimes, it may contain useful information.)

See the article below for instructions.

https://answers.microsoft.com/en-us/windows/for...

The same instructions that apply to Windows 10 apply to Windows 11.

I await your reply. Click on the "Reply" button below my reply.

Feel free to ask back any questions.

Answer 2

Version is 23H2

OS build is 22631.4037

Hope this helps.

Answer 3

Thanks.

Unfortunately, the minidumps only mention generic errors. It is not possible to identify what caused the crashes.

Please clarify the following:

What is the version and "OS Build" of your Windows 11?

• Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Be sure to censor your email address if it appears. The Microsoft Community is public.

I await your reply. Click on the "Reply" button below my reply.

Answer 4

090324-35078-01.zip

Answer 5

Hi. I'm David, and I'm happy to help you.

See if your computer created minidump files.

These files are in "C:\Windows\Minidump".

(I have seen some cases where the folder is in the plural "Minidumps".)

Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

Post the link to the ZIP file here so I can have a look.

I await your reply. Click on the "Reply" button below my reply.