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My computer keeps having Systeam Thread Exception not Handled

Anonymous
2024-09-30T10:26:34+00:00

I am currently using the latest version of Win 11, my drivers are all up to date, I have ran the bad sector checking command several time and also all the DISM /Online /Cleanup-Image /... commands and they all report I have no error . However, whenever I boot up my computer, I still encountered this error and it only stop happen if I boot up my computer when I'm charging it

Here's the link to all the log file when I ran the sfc /scannow command:
Error Log File

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-09-30T12:06:41+00:00

    That process is also the exact same for Windows 11.

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  2. Anonymous
    2024-09-30T11:57:34+00:00

    The guide seems to be made for Win 8 and Win 10. Do I still follow it or do I have to do something different

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2024-09-30T11:38:18+00:00

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    To try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  4. Anonymous
    2024-09-30T11:27:45+00:00

    I have uploaded the minidump file to the Error Log File folder, can you check it for me. Thank you

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2024-09-30T10:58:56+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file for analysis.

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