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my pc keeps crashing

Anonymous
2024-08-19T09:24:53+00:00

whenever i play my pc keeps crashing in like 30 minutes , restarts itself and even blue screens
it didn't do anything like this 2 weeks ago and i don't know how to fix it. can anybody help me

Windows for home | Windows 11 | Gaming

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  1. DYARI BARHAM 34,936 Reputation points Independent Advisor
    2024-08-20T10:15:14+00:00

    Thanks for updating me.

    The minidump file indicate FACEIT_AC.sys as a cause of the BSOD.

    Have you installed FACEIT on your computer? Do you use any Anti-Cheat engine?

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  2. Anonymous
    2024-08-20T07:25:40+00:00

    Hello again. so i enabled the driver verifier and then my pc kept blue screening like 2 times until i got to the point where i could restore my pc trough an earlier point where it didn't have that problem and when i got back i got to C:\Windows\Minidump and found this:
    082024-10328-01.dmp

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  3. DYARI BARHAM 34,936 Reputation points Independent Advisor
    2024-08-20T05:19:07+00:00

    Thanks for sharing the minidump file.

    The minidump file did not name any driver, only pointing to ntoskrnl, a Windows component. This means that a different factor led to the system error or it could be a memory corruption that usually happens due to incompatible drivers.

    To troubleshoot this issue, enable the driver verifier and let the computer crash 3 times then disable it and share the newly created minidump file:

    https://www.tenforums.com/tutorials/5470-enable...

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  4. Anonymous
    2024-08-19T10:49:49+00:00

    the only thing i found in C:\Windows\Minidump is this

    081924-14203-01.dmp

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  5. DYARI BARHAM 34,936 Reputation points Independent Advisor
    2024-08-19T10:37:08+00:00

    Hi Milu,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Please go to C:\Windows\Minidump and copy any minidump files you find to your desktop. Afterward, share these files through OneDrive or Google Drive so we can analyze them and identify the specific file that's causing the crash.

    https://answers.microsoft.com/en-us/windows/for...

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