Hi,
Please check this similar case for a hint.
bitlocker protection off and no key protectors, but drive is encrypted (microsoft.com)
https://social.technet.microsoft.com/Forums/windows/en-US/abcd2478-1401-4d1a-a29c-3042faa9aacf/bitlocker-protection-off-and-no-key-protectors-but-drive-is-encrypted?forum=win10itprosecurity
You could also check Control Panel\System and Security\BitLocker Drive Encryption for the BitLocker status.
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