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Blue Screen. Stop code: KMODE EXCEPTION NOT HANDLED. What failed: rtwlane01.sys

Anonymous
2024-08-09T21:43:14+00:00

Hello) Can you please help?

Replaced the old router with a new one. On two computers connected to the wi-fi network, a blue screen appears periodically.

Stop code: KMODE EXCEPTION NOT HANDLED

What failed: rtwlane01.sys

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-08-17T20:39:54+00:00

    yes)..

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  2. Igor Leyko 111K Reputation points Independent Advisor
    2024-08-17T19:19:08+00:00

    Is your problem solved after returning to old router?

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  3. Anonymous
    2024-08-13T22:18:50+00:00

    Hello)
    Igor, thank you so much for your help :)
    Unfortunately, the first method with reinstalling the network drivers didn't work. We decided to return the new router to the store and return the old router.

    Thank you for promptly responding and trying to help)

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  4. Igor Leyko 111K Reputation points Independent Advisor
    2024-08-09T23:22:53+00:00

    Hi Фаина,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Please reinstall network drivers from PC/motherboard support site. If this will not help, share memory minidumps to OneDrive for analysis.

    https://answers.microsoft.com/en-us/windows/for...

    Tell the result please.

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