BSOD errors

Question

Good morning,

I just upgraded my pc but getting a lot of bsods lately.

I have the latest windows update, scanned new drivers but nothing seems to work. (The error says Windows 10, but it is windows 11 Pro)

Error 1

SYMBOL_NAME:  vgk+ea597f

MODULE_NAME: vgk

IMAGE_NAME:  vgk.sys

STACK_COMMAND:  .cxr 0xffffd08e6d7ee460 ; kb

BUCKET_ID_FUNC_OFFSET:  ea597f

FAILURE_BUCKET_ID:  AV_vgk!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {56c5cf79-d160-8711-720f-03c630d4c72b}

PROCESS_NAME:  Unknown

Followup:     MachineOwner

Error 2

SYMBOL_NAME:  intelppm!HvRequestIdle+2e

MODULE_NAME: intelppm

IMAGE_NAME:  intelppm.sys

IMAGE_VERSION:  10.0.22621.4034

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  2e

FAILURE_BUCKET_ID:  0x20001_11_23d8c0_intelppm!HvRequestIdle

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {e5fe40dd-042f-2f6a-cd7c-7855df56647a}

Followup:     MachineOwner

Error 3

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: heidisql.exe

SYMBOL_NAME: nt!KiPageFault+0

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.22621.3958

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 0

FAILURE_BUCKET_ID: 0x7f_8_STACK_USAGE_RECURSION_nt!KiPageFault

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9e7c8117-4c45-6932-21d1-7a96748c16df}

Followup: MachineOwner

Dump files: https://drive.google.com/drive/folders/1XfJNhx0sFefXZ3AdQGDP2uqnPboGgeHY?usp=drive\_link

Answer 1

Thanks for the update.

Your dump file shows that Valorant is causing the blue screen.

Please uninstall the game temporarily and see if the blue screen still occurs.

Answer 2

Hi Sakiko, Thank you for your reply, I have fixed the link below :)

https://drive.google.com/drive/folders/1XfJNhx0sFefXZ3AdQGDP2uqnPboGgeHY?usp=sharing

Answer 3

Hello, I'm here to help.

Access denied, please check.