I found the files but it's not allowing me to compress them into a zip file
PC crashing:
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Anonymous
I've had about 3 different people at Microsoft "fix" my PC. I had frequent crashes. The last guy to help was certain he fixed it. And I think he did. But when it does crash it gets Frozen on the blue screen. It stops at 100% and it can't reset properly. And I have to shut my entire PC down. Does anyone know why this is happening?
Windows for home | Windows 11 | Performance and system failures
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Anonymous
2024-08-08T03:17:13+00:00 -
Jan J.23 13,665 Reputation points Independent Advisor2024-08-06T01:52:57+00:00 Hi, I'm Jan and I'm happy to help you today. I'm sorry you're having this problem. Please check if it creates a dmp file and share the latest dmp files for us to diagnose the cause of the computer crash/BSOD. Thank you
Please find this folder.
C:\Windows\Minidump
Put the files in a zip
upload files to OneDrive
Share the link here.
Thank you