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bsod issues

Anonymous
2024-08-15T09:32:10+00:00

0x0000007e (0xffffffffc0000005, 0xfffff807567670a9, 0xfffff48768636868, 0xfffff80757267900). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: a21fafdc-9400-4e55-b23c-69fa643c4cd5.

Reboots twice everyday and it is really annoying

I updated the BIOS version

I configured BCD sectors through recovery menu

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 888.7K Reputation points Independent Advisor
    2024-08-15T11:43:42+00:00

    Your minidump files all indicate it is the Qualcomm network card drivers that are causing your PC to crash.

    Go to the support page for your PC on the manufacturers website, then from there, download and re-install the version of Qualcomm network drivers they provide.

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  2. Anonymous
    2024-08-15T11:34:26+00:00

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  3. DaveM121 888.7K Reputation points Independent Advisor
    2024-08-15T11:34:06+00:00

    Please try this method to bypass the error.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Open that minidump folder

    Select any files in there and press Ctrl + C to copy those files

    On your Desktop, right click and choose New - Folder

    Go into that new folder and press Ctrl + V to paste a copy of those files

    Log into OneDrive: https://onedrive.live.com/

    Drag that new folder form your Desktop into the OneDrive page and wait for it to upload

    When it has uploaded, right click the folder on the OneDrive page and choose Share

    Click Copy Link

    Then post that link here.

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  4. Anonymous
    2024-08-15T11:28:23+00:00

    Done , sorry , I did some digging and finally uploaded the files

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  5. DaveM121 888.7K Reputation points Independent Advisor
    2024-08-15T10:06:10+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Please do not upload a large Memory.dmp file.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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