Microsoft Store Update Issue

Question

I recently had my laptop's OS upgraded from Windows 10 to Windows 10 Pro. After the upgrade, I opened the Microsoft Store to download some apps for my PC. However, I encountered the following message: "Before you can shop, we need to update Microsoft Store."

When I clicked the "Update Now" button, after a short while, it displayed this error: "We can't seem to start the Microsoft Store update right now. Please try again." The error code is 0x8024001E.

I don’t believe the issue is with my internet connection, as I’ve tried updating the Store using other, stronger Wi-Fi networks besides my own.

I also tried resetting the Store, hoping it would resolve the issue, but it didn’t work.

I would really appreciate any help or suggestions you can offer. Thank you very much!

![](https://learn-attachment.microsoft.com/api/attachments/19603cc5-0303-4790-9e66-d4b70944112f?platform=QnA

Answer 1

Hello Shatlyk,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

I understand that you are experiencing the error "We can't seem to start the Microsoft Store update right now. Please try again." The error code is 0x8024001E after upgrading your Windows OS to the PRO version. You could try the following suggestions below and see if it helps.

1. Reset Microsoft Store Cache.

a. Click Windows + R key, type

wsreset.exe and click enter.

b. A command prompt window will open and closes automatically.

c. Try signing in with your account.

2. Reset the Microsoft Store app.

a. Search for Store, right-click and select App settings.

b. Scroll down and select Reset.

3. . Uninstall Microsoft Store.

• Press Windows key + X

• Click and Run Windows PowerShell(Admin). Copy and paste the command below.

get-appxpackage *WindowsStore* | remove-appxpackage

• Click Enter and close the Command Prompt.

To re-install the Microsoft Store:

• Press Windows key + X

• Click and Run Windows PowerShell(Admin). Copy and paste the command below.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Once done, close the PowerShell window and restart your computer.

4. If you are still experiencing issues, reset your PC without affecting your Personal files.

(To reinstall, go to Settings > Update & Security > Recovery > Reset this PC > Select Get started > Keep my files and proceed with Local re-install)

Once completed, try installing the app from the Microsoft store. Check if it helps.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N