Problem with Diagnostics Policy Service

Question

Hello, in a long time I have problem with Diagnostics Policy Service. For some time it disappear but now again problems. My internet on pc keeps crashing and when I check troubleshooter it says every time that Diagnostics Policy Service is not running. When I check services it is really not running, but when I try to start it it says some error that Diagnostics Policy Service cant be runned.

Answer 1

Please create a System Restore point and run the following fix list.

• Download fixlist.txt
• Save Fixlist.txt to the folder where FRST64English.exe is located.
• Close all program windows.
• Launch the Farbar Scanner tool and click "Fix".
• Restart Windows when prompted.
• Upload the output log file (FixLog.txt) to your OneDrive.

See if DPS starts correctly.

Answer 2

https://edukomorg-my.sharepoint.com/:f:/g/personal/luka_culum_edukom_org/EpDMBUW5Af9Jt9nNk04ODQ0BtQwC80sHmjqi_Wqw0AdaSw?e=JiAOE9

Answer 3

1. Please download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png

2. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.
3. Run the program. Don't check or uncheck any options. Click "Scan".
4. Zip the two logs, FRST.txt and Addition.txt, upload them to your OneDrive and share the link here.

How-To: Share OneDrive files and folders - Microsoft Support

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

OneDrive sharing options - screenshot

https://imgur.com/a/vZyxpY9

Answer 4

Thanks for fast reply here you go.

Answer 5

Hi there,

Please open admin Command Prompt and run:

net start dps

Post the output or the screenshot here.