ERROR CODE (0x80070643)

Question

I CONTINUE TO GET THIS ERROR CODE SINCE SEVERAL MOUNTH WHEN I TRY TO UPDATE WINDOW INTELLIGENCE.

Answer 1

Dear Ramis, these are the information required by you.

I can access to windows security virus and threat page. No problem appears.

Thanks

PS C:\Users\piero> get-mpcomputerstatus

AMEngineVersion : 1.1.24070.3

AMProductVersion : 4.18.24070.5

AMRunningMode : Normal

AMServiceEnabled : True

AMServiceVersion : 4.18.24070.5

AntispywareEnabled : True

AntispywareSignatureAge : 4

AntispywareSignatureLastUpdated : 11/08/2024 17:36:39

AntispywareSignatureVersion : 1.417.71.0

AntivirusEnabled : True

AntivirusSignatureAge : 4

AntivirusSignatureLastUpdated : 11/08/2024 17:36:39

AntivirusSignatureVersion : 1.417.71.0

BehaviorMonitorEnabled : True

ComputerID : 1D2C1DB1-08FC-43B5-9CD1-80E712417EFE

ComputerState : 0

DefenderSignaturesOutOfDate : False

DeviceControlDefaultEnforcement :

DeviceControlPoliciesLastUpdated : 01/01/1601 01:00:00

DeviceControlState : Disabled

FullScanAge : 4294967295

FullScanEndTime :

FullScanOverdue : False

FullScanRequired : False

FullScanSignatureVersion :

FullScanStartTime :

InitializationProgress : ServiceStartedSuccessfully

IoavProtectionEnabled : True

IsTamperProtected : True

IsVirtualMachine : False

LastFullScanSource : 0

LastQuickScanSource : 1

NISEnabled : True

NISEngineVersion : 1.1.24070.3

NISSignatureAge : 4

NISSignatureLastUpdated : 11/08/2024 17:36:39

NISSignatureVersion : 1.417.71.0

OnAccessProtectionEnabled : True

ProductStatus : 524288

QuickScanAge : 0

QuickScanEndTime : 15/08/2024 20:00:42

QuickScanOverdue : False

QuickScanSignatureVersion : 1.417.71.0

QuickScanStartTime : 15/08/2024 19:51:17

RealTimeProtectionEnabled : True

RealTimeScanDirection : 0

RebootRequired : False

SmartAppControlExpiration :

SmartAppControlState : Off

TamperProtectionSource : Signatures

TDTCapable : N/A

TDTMode : N/A

TDTSiloType : N/A

TDTStatus : N/A

TDTTelemetry : N/A

TroubleShootingDailyMaxQuota :

TroubleShootingDailyQuotaLeft :

TroubleShootingEndTime :

TroubleShootingExpirationLeft :

TroubleShootingMode :

TroubleShootingModeSource :

TroubleShootingQuotaResetTime :

TroubleShootingStartTime :

PSComputerName :

PS C:\Users\piero> sc.exe query windefend

NOME_SERVIZIO: windefend

    TIPO                   : 10  WIN32\_OWN\_PROCESS 

    STATO                  : 4  RUNNING 

                            (STOPPABLE, NOT\_PAUSABLE, ACCEPTS\_SHUTDOWN) 

    CODICE\_USCITA\_WIN32    : 0  (0x0) 

    CODICE\_USCITA\_SERVIZIO : 0  (0x0) 

    PUNTO\_CONTROLLO          : 0x0 

    INDICAZIONE\_ATTESA     : 0x0 

PS C:\Users\piero>

Answer 2

Hi Piero, This is Ramesh.

The error code 0x80070643 denotes "Fatal error". The update can fail for several reasons.

Please open admin PowerShell and run these commands:

get-mpcomputerstatus

sc.exe query windefend

Press Enter.

Copy the output and post it here.

Also, let me know if you can open the Windows Security → Virus and threat protection page.