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Issues after windows update?

Anonymous
2024-08-23T12:48:55+00:00

Hi, was wondering if anyone could help with some issues I've been having for the last week or so after finally downloading an overdue update.

Since updating it I've noticed two main problems with my laptop, mainly surrounding the settings:

Firstly, the update deleted my lock screen/background images which at first glance is fine assuming I would just immediately go and change it in settings to fix it; leading to the second issue. When going into settings, I'm met with a never-ending loading screen, stopping me from changing anything within the laptop's settings, only displaying a blank screen (pictured below).

I haven't seen anyone else report this issue (unless I just haven't searched very far) but was interested in seeing if anyone knows how this could be fixed!! Thanks in advance. :D

Windows for home | Windows 11 | Settings

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  1. Gunasekar N 70,330 Reputation points Independent Advisor
    2024-08-23T15:35:23+00:00

    Hello mimiikkyu,

    Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

    It looks like you're having trouble with the Settings page after updating Windows. Even though your question was posted in the Windows 11 forum, it seems you are using Windows 10.

    If the Settings page isn't working or just shows a blank screen, you can try these steps to fix it.

    Method 1. Run a System file checker utility scan.

    System File Checker is a utility in Windows that checks for problems with files on your computer. To run it, follow these steps:

    1. In the search box on the taskbar, type command prompt, right-click and "Select Run as administrator", and then select Yes.
    2. Type or Paste the Command lines one by one and click enter. (Note: Each command may take a few minutes to start and complete. Do not copy-paste the commands all at once)

    DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow

    1. After you see a message that says, "Verification 100% complete," type exit and press Enter.
    2. Restart your PC. Check if it helps. If you are still experiencing issues, try the next method.

    Method 2.

    1. Open PowerShell as Administrator.
    2. Type or paste the command below and click enter.

    Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage

    1. Once completed, restart your PC.
    2. Open the Settings page and check if all the options are visible on the screen.

    I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

    Best regards,

    Gunasekar N

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