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Anonymous
2024-08-11T20:20:48+00:00

Greetings.

Latest crash: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8028311c340, 0x0000000000000000)

also:0x0000000a (0x00000000000000ad, 0x00000000000000ff, 0x0000000000000000, 0xfffff8008122a9c1)

 0x0000007f (0x0000000000000008, 0xffff9b807c7bce70, 0xffff9b807c7b6f20, 0xfffff80707c26710)

0x000001ca (0x000000001c1476fe, 0x00000019ac52d91e, 0x00000019ac55e6f7, 0x0000000000000003)

Only iin very specific curcumstances with one specific gpu. gpu does not appear faulty otherwise, runs everything and with higher load. Installed and reinstalled latest nvidia drivers with ddu, tried all system repairs, disc checks, ram checks, and even clean installing windows. I want to know- do these minidumps mention something specific?

Dumps.zip

Windows for home | Windows 11 | Performance and system failures

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  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-08-12T00:52:41+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

    I understand the issue you have, there is nothing to worry I am here to help, upon analyzing and checking the DMP files, the error you have is GenuineIntel.sys, this is a processor error it is either the processor is getting hardware errors or it is overheating, moreover kindly follow the steps below for us to fix the issue:

    Method 1. Run Intel Diagnostic tool:

    Go to this link: https://www.intel.com/content/www/us/en/downloa...

    Then download and run the tool.

    Suppose there is any failure on the test. In that case, that means there is a hardware issue on your processor, which needs to contact Intel support or a local technician on the next step, which might be a processor replacement or board depending on the diagnosis on the hardware.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Method 2. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM that cause the processor to malfunction.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-pasting of thermal paste to optimize the processor.

    Let me know how it goes and I hope that helps.

    Bernard

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