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Malware alert possibility scam

Anonymous
2024-08-15T19:41:02+00:00

Computer locked alert from Microsoft due to security concerns instructed to call 8665813371 to unlock, David P answered had me load unltraview and gave call back number 2022024278, also transfer to my bank fraud department to alert bank, did not provide any bank information- at this point I become suspicious and hung up and uninstalled ultra view, was this a hack & what should I do now on my laptop?

Thanks you

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Rodrigo Queiroz 78,005 Reputation points Independent Advisor
    2024-08-15T21:34:54+00:00

    I'm glad to help you

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  2. Anonymous
    2024-08-15T20:51:49+00:00

    Thank you- Rodrigo

    Good advice!

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  3. Rodrigo Queiroz 78,005 Reputation points Independent Advisor
    2024-08-15T20:15:40+00:00

    Hi,

    I'm Rodrigo and I'll help you.

    This is a scam, hopefully, you did not let them access your bank information.

    Once you uninstall UltraViewer, they can't access your computer, but I recommend you scan your computer for viruses and change your passwords to ensure your security.

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