BSOD critical process

Question

Ive reinstalled/reset my PC completely multiple times and I keep ending up with random blue screens not all of them would give me dump files but this is my most recent dump file, ntoskrnl.exe seems to be causing the issue and at first I thought it was my RAM so I turned off XMP to start with and everything else is at factory settings. I have a feeling its obviously hardware related but im not sure where to start. The CPU is newer a 5700X3D, the latest chipset drivers have been installed, alongside the latest BIOS and latest GPU drivers.

Dump File

My PC froze today, randomly been playing the same game all day but when I changed to a different mode and was alt tabbing back and forth it froze, the audio was still working but there was no movement of the mouse or any blue screen and the only way to get out of it was to force shutdown from the power button.

Answer 1

Hi Allen, thank you for replying, can you further check if you have more dump files on the PC? As per checking the Minidump file, it is only displaying general errors, in addition, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:

https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.

Answer 2

I updated the link to allow anyone to access it and also gave you permission

Answer 3

Hi Allen, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

I understand the issue you have, there is nothing to worry I am here to help, it seems that I cannot access the link you have provided error: "Access Denied", moreover, I already requested access, please let me know once you have granted it so that we can check.

Let me know how it goes and I hope that helps.

Bernard