Thanks,
Windows 11 blue screen
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Anonymous
Windows 11 is crashing, usually when I am sending an email in Outlook. Here is a link to the minidump file.
Please analyze this file to see what the problem may be.
Thanks,
Windows for home | Windows 11 | Performance and system failures
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Anonymous
2024-08-16T15:54:31+00:00 -
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DYARI BARHAM 34,936 Reputation points Independent Advisor2024-08-13T23:40:02+00:00 Hi Charles,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
The minidump files did not name any driver, only pointing to ntkrnlmp.exe, a Windows component. This means that a different factor led to the system error or it could be a memory corruption that usually happens due to incompatible drivers.
To troubleshoot this issue, enable the driver verifier and let the computer crash 3 times then disable it and share the newly created minidump file:
https://www.tenforums.com/tutorials/5470-enable...
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