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window license input

Anonymous
2024-08-01T01:25:48+00:00

So i recently wiped and old computer i got. it keeps telling me that i need to put the windows license (which i now have) but I can't access settings to put it in? it immediately exits out of settings.

Windows for home | Windows 10 | Licensing and activation

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  1. EmilyS726 240.6K Reputation points Independent Advisor
    2024-08-01T02:27:18+00:00

    Hello, this is Emily.

    Was it a factory reset you performed? And Settings cannot be launched right after factory reset?

    If so, type cmd in the search on the taskbar, and press "run as administrator" to launch command prompt, run

    sfc /scannow

    See what the scan result says. See if it finds corruption, and if so, is it repair successfully?

    =============

    Alternatively, you can perform a clean install to start fresh, that yields better result than a factory reset. If you rather go that route, here is the instruction:

    To perform a clean installation of Windows 10 using the Windows Media Creation Tool. You do need to get access to another computer so you can download the Windows installation files into a flash drive, then use the flash drive to help your computer. Hopefully you have a spare computer, or you can have friend or family help you.

    The following steps should be done on a working Windows computer:

    Download the Windows Media Creation Tool from Microsoft's official website. https://www.microsoft.com/software-download/win...

    Run the tool and select "Create installation media for another PC."

    Choose your language, edition, and architecture (32 or 64-bit) and select "Next."

    Choose "USB flash drive" as the media to use for the installation and select "Next."

    Connect a USB flash drive with at least 8 GB of free space to your computer.

    Select the USB flash drive you want to use, and then select "Next."

    The tool will then download the required files and create the installation media.

    =====================================================

    Now these steps will  be done on your problematic computer:

    Go to the computer's BIOS boot menu to have it boot from the USB drive.

    Follow the on-screen instructions to install Windows 10, making sure to choose "Custom install" and select the option to delete all existing partitions.

    Once the installation is complete, you'll have a clean installation of Windows 10 on your computer.

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