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WiFi problems

Anonymous
2024-08-30T12:05:53+00:00

So I was casually playing a game earlier then all of a sudden the icon for WiFi or whatever stopped showing up on Windows 11, I tried restarting it and it didn't work either. I tried following up some tutorials up online but they didn't really make up a difference. I tried going onto device manager and uninstalling my WiFi adapter (while it was hidden for some reason) and as you know it didn't work either, now being worse as it didn't show up in the hidden list either. The description of the WiFi adapter device said "currently, this hardware device is not connected to the computer. (code 45)". I wasn't aware I could install the drivers through Intel (though I can't either way) so I factory reset my laptop.

Now I genuinely can't do anything or a way of going back, it didn't fix the problem and I'm currently in the "Let's connect you to a network" section with no way of actually connecting to a network.

Windows for home | Windows 11 | Devices and drivers

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  1. John DeV 164.9K Reputation points Independent Advisor
    2024-08-30T22:04:06+00:00

    Have you tried connecting to the internet via a LAN cable?

    Please try the additional methods below.

    **Shutdown your computer

    Unplug the power cable from the laptop for 30 minutes, then plug it in again and turn on.

    **Please try to turn off Fast startup

    Press Start then search Control panel

    Under View by > select Small icons

    Select Power Options

    On the left side, click "Choose what power buttons do"

    Click "Change settings that are currently unavailable"

    Under Shutdown settings > Turn off fast startup

    Power off the system then pull the power cable from the laptop, wait for 15 minutes.

    Power back on

    Open Device Manager

    Expand Network adapters

    Right click on the Wireless driver then select Properties

    Click Power Management tab,

    Uncheck "Allow the computer to turn off this device to save power"

    Restart your computer

    If the issue persists, what is the exact make and model of your laptop?

    Press Windows key+R to open Run then type: msinfo32

    Press Enter

    Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.

    https://answers.microsoft.com/en-us/feedback/fo...

    Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2024-08-30T14:00:07+00:00

    That worked but it still didn't fix the problem with my WiFi, I can't really manually install my network drivers on it either as I can't use the internet. And now I can't really access Windows Threat Protection services for some reason, and files don't have the file type next to their name (unlike beforehand).

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  3. John DeV 164.9K Reputation points Independent Advisor
    2024-08-30T12:39:37+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please check and try SproutTheRobot's suggested solution in the link below on How to Set up Windows 11 without internet.
    https://answers.microsoft.com/en-us/insider/for...

    Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

    Kind regards,

    John DeV
    Independent Advisor

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