Blue Screen help

Question

Hello I need some help. My computer blue screened after i was done playing a game with friends. This is the 3rd time in 3 months. Seems like it happens every month now. I cant figure out why this keeps happening. Any help would be greatly appreciated. I can leave the mini dump file. Thank You

https://drive.google.com/file/d/1YF1eEqBH-osbm955twYwIbr0cEI-qmny/view?usp=sharing

Pc Specs

Motherboard: Gigabyte B650 Gaming X AX V1

Cpu: AMD Ryzen 7 7800X3D

Ram: G.Skill Trident Z5 Neo RGB Series 32GB (2 x 16GB) DDR5-6000 F5-6000J3038F16GX2-TZ5NR

Gpu: MSI NVIDIA GeForce RTX 4070 Ti Ventus 3X Overclocked Triple Fan 12GB

Storage:2-1tbssd Samsung, 1-4tb Samsung SSD, 1-1tb m.2 Samsung SSD, 1-500gb m.2 Samsung SSD

Answer 1

Hi, thank you for that information, as per checking and analyzing the event logs you have, there are multiple nvlddmkm errors, which is your Nvidia graphics card driver, for us to fix the issue kindly follow the steps below:

We need to run a Clean installation of the Nvidia driver, this is different from doing DDU or updating the driver as this will remove all entries and replace them with compatible ones, kindly follow the steps from the link below:

https://nvidia.custhelp.com/app/answers/detail/...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Kindly follow the steps from this link:

https://answers.microsoft.com/en-us/windows/for...

Answer 2

Hello here is the system log

https://drive.google.com/file/d/1XnjpXF-R879XLE5G-8WmfskSEFIgcivK/view?usp=sharing

Answer 3

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, can you further check if you have more dump files on the PC? As per checking the Minidump files, it is only displaying general errors, in addition, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:

https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.

Let me know how it goes and I hope that helps.

Bernard