Kernel-Power crash

Question

Hello
I have a 40L HP Omen PC that has been randomly crashing since forever. The crashes happen randomly, more frequently when in use, but also when the PC is idle.

I have attempted to:
Swap the PSU for a higher wattage;
Turn off Isolated User Mode (In previous crashes it was appearing before the critical event)
Disable Windows Hello Drivers (Errors of the Windows Hello drivers were appearing)

Specs:
Processor AMD Ryzen™ 7 5800X 
GPU NVIDIA® GeForce RTX™ 3060 Ti (8 GB GDDR6 dedicated) with LHR
RAM HyperX 32 GB DDR4-3733 MHz XMP RGB Heatsink RAM (2 x 16 GB) Transfer rates up to 3733 MT/s. 2 x 16 GB
OS: Windows 11 Pro 23H2 (issues occurred on Windows 10 as well)

Last three crashes Events in .csv
https://drive.google.com/file/d/1HYPOH-zlXvSq5LT-GVF1UDzxsV3allcf/view?usp=drive_link https://drive.google.com/file/d/1BmJCLCJFL5PiEI_ksXu2024yK7gL1cYp/view?usp=drive_linkhttps://drive.google.com/file/d/1fXupeJ2cV4f8yDvl-tEKVMl78RdzYBy4/view?usp=sharinghttps://drive.google.com/file/d/1BmJCLCJFL5PiEI_ksXu2024yK7gL1cYp/view?usp=drive_linkhttps://drive.google.com/file/d/1fXupeJ2cV4f8yDvl-tEKVMl78RdzYBy4/view?usp=sharingThankThank you for checking.

Answer 1

The PC just crashed again, but didn't create any minidump files, it seems

Answer 2

Okay, I will be here.

Answer 3

It hasn't created any minidump files yet. I fixed the system security settings for it to create them, but no dumps so far. If it crashes again I'll check if it generates one.

Answer 4

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.