PC FREEZING/CRASHING

Question

Aloha so my PC keeps crashing/ freezing and restarting. i may get a minute or two out of it before it freezes, and becomes unresponsive. these are my current specs i am running.

•AMD Ryzen 7 7800X3D 4.2 GHz,

•NVIDIA RTX 4080,

•1TB NVME Gen4 SSD,

•32GB DDR5 RAM RGB,

•1000W Gold PCIE 5.0 PSU,

•360mm AIO,

•11AC Wi-Fi,

lWindows 11 Home 64-bit

not sure if any of that helps. i haven't done much as far aside from trying a file cleanup through the commands.

any help will be greatly appreciated!

mahalo

Answer 1

Glad to help!

Answer 2

thank you so much for your suggestion. i did as you instructed and so far, so good. i will keep you updated if i do experience any further problems. thank you again man!

mahalo

Answer 3

Your minidump files all indicate that it is the device driver on your Nvidia graphics card that is causing the system to crash

Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a slightly older version of the Nvidia device driver.

A slightly older version of that driver is more stable than the latest version.

Answer 4

so put all of the dump files into a folder, and zip that folder?

if so, here is the link for dropbox

https://www.dropbox.com/scl/fi/5b16p36mintxw5fxo97zm/New-folder.zip?rlkey=3cdf6oadnu12mzs0tm11facgh&st=7fiijn5p&dl=0

Answer 5

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.