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Random NETIO.sys BSOD

Anonymous
2024-08-15T22:01:02+00:00

I keep getting random BSOD. I checked for all updates and got the latest drivers, but still get them.

I've uploaded some minidumps to the cloud:
Minidump

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-08-16T06:56:21+00:00

    Hello, Jack Lin5

    Welcome to the Microsoft community.

    Thank you for your feedback. I checked your dmp file. netio.sys indicates that there may be a problem with your network, if you are still having problems after you have already tried updating the NIC driver on your device's official website. According to the feedback from other users in the community, it is possible that your computer has a virus, you can use some third-party antivirus software or windows defender to scan the whole disk to see if the problem can be solved.

    If the above methods don't work, we suggest you to install the new windows, before doing this, please backup your important data.

    How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community

    Windows 11 Clean Installation (microsoft.com)

    I look forward to your feedback.

    Best Regards,

    Aaron| Microsoft Community Support Specialist

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