Windows Update is disabled

Question

I cannot update Windows 10 because Windows Update service is disabled and I can't enable it.

Here are things I tried to fix this problem:

1. I opened services, Windows Update, and put Startup type to Automatic. However, I am just notified "Access is denied"
2. I opened Registry Editor. Went here:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

I clicked on start and changed the value data to 2 but I just receive an error message.  "Cannot edit Start: Error writing the value's new contents"

3. I opened task manager, went to services tab, located wuauserv, and right clicked to press start but nothing happened. The status remained on "Stopped".
4. I tried running the troubleshooter for windows update but it just says "Troubleshooting couldn't identify the problem".

I encountered an additional problem due to this, I cannot use Microsoft store to update certain applications.

Answer 1

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly? Have you made any changes to your computer recently?

Please check and try Ramesh's tutorial guide in the link below if it helps.

https://www.winhelponline.com/blog/fix-windows-...

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV

Independent Advisor

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