BSOD While Gaming - Error Log Attached

Question

Hi,

I obtained some new hardware, which went reasonably well with the installation.

During normal tasks, e.g. Youtube, Facebook, E-mail, everything runs great.

I start up a game, such as Overwatch, and I get the blue screen of death.

This happened in Windows 10, and it now happens in Windows 11.

I have attached an event log which hopefully sheds some light.

Could you please help me? I'm an avid gamer, and it would be terrible to not be able to play during my free time.

Kind Regards,

Georgi

Answer 1

Hi Lester,

Thank you for your response.

I reinstalled the game and it seems that the issue has been resolved. Haven't had any trouble with any other games at this time.

KR

GG

Answer 2

Hi Georgi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so we can further examine the root cause of the issue?

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

Let me know how it goes and I hope that helps.

Bernard