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Printer Failure

Anonymous
2024-08-17T12:51:48+00:00

since having a new wifi code my printer is not working although the network light is on. It would appear my DHCP lease has expired Not sure how to renew and could this be the problem?

Windows for home | Previous Windows versions | Devices and drivers

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  1. LemP 74,945 Reputation points Volunteer Moderator
    2024-08-18T15:58:53+00:00

    A DHCP lease almost certainly has nothing to do with this problem.

    I'm not sure what you mean by a "new wifi code," but the likely issue is that your router has assigned a new IP address to the printer but Windows is still attempting to print to the old IP address. The simplest way to fix this is the following:

    1. Go to Devices and Printers, right-click on the printer's icon, and "Remove device"
    2. Click the link at the top of the Devices and Printers window to "Add a printer"
    3. Click "Add a network, wireless, or Bluetooth printer," wait until your wireless printer is detected, and complete the wizard.

    If this doesn't work, reply and I'll give you some more detailed instructions for diagnosing the problem.

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