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Problem after update

Anonymous
2024-08-18T11:23:41+00:00

After an update on 15 August (I think), one of the users (admin) gets a recurring screen (http://ventre-a-pattes.net/bug.jpg) and cannot work. Two other accounts (one admin, one not) do not have the problem, a third one (not admin) does too. I tried to uninstall all recent items, ran update again, nothing works. Thanks for any suggestion.

Windows for home | Windows 11 | Windows update

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  1. Emmanuel Santana 39,635 Reputation points Independent Advisor
    2024-08-19T07:44:31+00:00

    Understood, thank you for following up. If the Task Manager disappears, is it possible to bring it back if you press the Alt+Tab key?

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  2. Anonymous
    2024-08-18T20:36:50+00:00

    It does, but shows up something like two seconds between fifteen seconds blank.

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  3. Emmanuel Santana 39,635 Reputation points Independent Advisor
    2024-08-18T18:10:27+00:00

    Thanks for the update. For the computers experiencing the blank screen issue after logging in, can you confirm if pressing Ctrl+Alt+Del brings up the Task Manager?

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  4. Anonymous
    2024-08-18T12:49:29+00:00

    The login screen is there, and two of the four accounts can login and work. Another one has that screen appearing for something like 1 second every 10 seconds, the fourth one remains blank.

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  5. Emmanuel Santana 39,635 Reputation points Independent Advisor
    2024-08-18T12:06:40+00:00

    Hello, thank you for reaching out to the Microsoft Community. I'm here to help with your questions or issues. Just note – this is a place where passionate Microsoft users help each other, we don't work directly for Microsoft.

    Does this blank screen appear right after you restart your computer, instead of showing the login screen, or does it appear after you’ve already logged in?

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