Sure thanks and I hope it will be all good after that.
File Explorer problem
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Anonymous
When I'm working in File Explorer, after a few seconds it blinks and returns me to the top of the page. Anything I was working on (eg. renaming a file or folder) will cancel and no change is made. How do I fix this?
Edition Windows 10 Home
Version 22H2
Installed on 2024-03-10
OS build 19045.4717
Serial number PF0USDXN
Experience Windows Feature Experience Pack 1000.19060.1000.0
Device name Lenovo-CAB-PC
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 53AF76F8-0518-494B-A278-1E75020A314D
Product ID 00325-96169-24589-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Thanks!
Cinabel01
Windows for home | Windows 10 | Files, folders, and storage
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
3 answers
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Anonymous
2024-08-11T02:06:50+00:00 Hi Bernard! Thanks for replying.
Method 1 didn't work for me. I'm now going to attempt Method 2. Stay tuned!
Cindy
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Lester Bernard Reyes 82,025 Reputation points Independent Advisor2024-08-10T04:11:59+00:00 Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.
I understand the issue you have, there is nothing to worry I am here to help, seems that there is a miscalibration in the Windows Explorer, in that case, we need to re-calibrate it by following the steps below:
Method 1. Clear cache of File Explorer
-Open Run Command ( Press Windows key + R)
-Copy, paste, and enter the file path below:
%APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations
Delete everything inside the AutomaticDestinations folder
-Restart the PC and check
Method 2. Do clean boot:
A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.
- In the search box on the taskbar, type msconfig and select System Configuration from the results.
- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab of System Configuration, select Open Task Manager.
- Under Startup in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager.
- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.
Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...
Note: If the issue persists we will run a system repair on the affected device.
Let me know how it goes and I hope that helps.
Bernard