BSOD from various issues

Question

hello everyone,

i have been facing BSOD in daily basis for a while now and it really effecting my workflow
the problem is i cant figure why and what i causing these blue screens i did every possible test for my hardware and still nothing here is my minidumps for the last few weeks https://easyupload.io/m/qk75ne/ i really want to solve this problem

my device is hp omen 15 laptop

AMD Ryzen 7 4800H
NVIDIA 1660 TI

RAM 16.0 GB (15.4 GB usable)

Answer 1

Driver Verifier indicates it is a virtual driver associated to the Vanguard anti-cheat software that is causing your system to crash.

Those anti-cheats are linked to the TPM on your motherboard, go to the support page for your PC or Motherboard on the manufacturers website, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

Then completely uninstall the anti-cheat software, restart your PC and download the latest available version of the Vanguard anti-cheat software.

Answer 2

Hi, I am Dave, I will help you with this.

Your minidump files just indicate memory (RAM) corruption no specific cause of the crashes is listed.

To try to force Windows 11 to show any faulting drivers.. etc., the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://answers.microsoft.com/en-us/windows/for...

---

Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail

thank you for responding quickly

i did what you suggest and as soon as i selected the drivers and rebooted the device crashed 2 times in the windows logo causing the system to trigger the repair and restoring my system and now booted and this is the minidumb that created https://easyupload.io/vpukon

Answer 3

Hi, I am Dave, I will help you with this.

Your minidump files just indicate memory (RAM) corruption no specific cause of the crashes is listed.

To try to force Windows 11 to show any faulting drivers.. etc., the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://answers.microsoft.com/en-us/windows/for...

---

Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail