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BLUETOOTH NOT AVAILABLE

Anonymous
2024-08-21T12:00:07+00:00

Troubleshooting it says "Bluetooth is not available on this device". I've tried updating the drivers but they CAN'T up to date. windows are up to date. my system model is HP 15 NOTEBOOK PC. My system manufacturer is HEWLETT-PACKARD

Windows for home | Windows 10 | Devices and drivers

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  1. David-M 115.3K Reputation points Independent Advisor
    2024-08-21T12:31:51+00:00

    Hi. I'm David, and I'm happy to help you.

    To better understand the problem, please do the following:

    1. Press "Windows + X" and select "Device Manager";
    2. Click on the "View" menu and select "Show hidden devices";
    3. Expand "Bluetooth";
    4. If the Bluetooth adapter is listed, right-click and select "Properties". Check if there is an error in "Device Status". If you see an error under Device Status, please share a screenshot.

    If you can't identify the Bluetooth adapter, please share a screenshot of the devices under the Bluetooth category.

    Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Also, share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the screenshot tool.

    I await your reply. Click on the "Reply" button below my reply.

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