Hi, I am Van. I'll be glad to assist you today.
I apologize, Microsoft has officially ended the free upgrade for Windows 10 and 11 on September 20, 2023. Currently, it's not possible to use a Windows 7/8 license key to activate a Windows 10/11 PC. For more details, please visit the following link: https://devicepartner.microsoft.com/en-us/commu....
Please let me know if you need any further assistance. I will be glad to assist.