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Authentic App not working..

Anonymous
2024-08-26T08:28:44+00:00

Authentic App isn't working properly. I'm trying to sign in into my schools email and when it comes the moment where you have to authenticate it though the app it don't send the message to fully verify the login.

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Windows for home | Other | Apps

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  1. Anonymous
    2024-08-26T19:38:34+00:00

    To fix the problem with the Authentic app not sending verification messages, try these steps:

    Check Internet: Make sure you have a good internet connection on your device.

    Update the App: Ensure you have the latest version of the Authentic app. Go to your app store and check for updates.

    Reinstall the App: Delete the app and then download and install it again from the app store.

    Check Notifications: Make sure notifications are turned on for the Authentic app. Go to your device’s settings and ensure the app can send notifications.

    Verify Phone Number: Make sure your phone number is correctly added and verified in the app. You might need to re-enter it.

    Check Date and Time: Ensure your device’s date and time are set correctly. Incorrect settings can cause problems with the app.

    Clear App Cache (Android): If you’re using an Android phone, go to Settings > Apps > Authentic App > Storage, and clear the cache.

    Contact Support: If you’re still having trouble, contact your school’s IT support or the Authentic app support for help.

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