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Repeated system crashes

Anonymous
2024-08-07T06:45:53+00:00

Win 11 has repeatedly been crashing while I run an imaging processing program, Pixinsight. No blue screen, it just goes black and reboots. It seems to happen while Remote Desktop is running in the background.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-08-07T07:59:36+00:00

    Glad to help!

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  2. Anonymous
    2024-08-07T07:58:08+00:00

    Thanks, I suspected that it is related to the graphics card. It crashed before but previously gave an error message.

    Peter

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  3. Anonymous
    2024-08-07T07:18:02+00:00

    Hi, I am Dave, I will help you with this.

    The best first option is to completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.

    A slightly older version of that driver is more stable than the latest version.

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