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Experiencing WHEA UNCORRECTABLE ERROR BSOD

Anonymous
2024-08-06T09:04:14+00:00

Hello, I am currently experiencing multiple BSOD's whenever I'm playing certain online games. I already reset-ted my PC so the previous minidumps were erased.

Things I tried:

Updating the BIOS

Updating the drivers

Resetting the PC

Reseating each PC components

Tested the RAM with memtest (PASSED)

Tested the CPU with Intel Diagnostic Tool (PASSED)

Specs:

i7 9700 (Non-K/F version)

Gigabyte H310M H 2.0

Kingston HyperX 8gb @2666Mhz

PNY 240GB SSD

SAMSUNG EVO 512GB SSD

WD BLUE 1TB HDD

RTX 3050

Is it possible that the CPU or RAM has problems even though it passed the tests?

Minidump(s): https://www.dropbox.com/scl/fo/nkr07pjgmpy96k6mdxils/AKLX5zYepEi5TehZHpQFfjg?rlkey=seahfv508tnjvpuhl6gvtbtx4&st=awt0se14&dl=0

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-07T11:19:12+00:00

    Go to the support page for your Motherboard on the manufacturers website, then from there, download and install the version of Intel chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

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  2. Anonymous
    2024-08-07T11:12:27+00:00

    Overclocking and XMP are not supported by my motherboard so everything is running on stock.

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  3. Anonymous
    2024-08-07T11:08:02+00:00

    That minidump file also listed a driver associated to your Intel processor as the cause of that crash.

    Are you overclocking your CPU or is there any XMP profile set on your RAM in BIOS?

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  4. Anonymous
    2024-08-07T11:04:45+00:00

    Hello, sorry for the late reply. I met another crash today while just surfing the net. Same problem again

    Dumpfiles: https://www.dropbox.com/scl/fi/dxnel5qx39y8asmryvn7f/080724-6343-01.dmp?rlkey=wjchg0kwzsh5pk53tvb5ouxj5&st=pdn3e495&dl=0

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  5. Anonymous
    2024-08-06T09:36:32+00:00

    Hi, I am Dave, I will help you with this.

    That one minidump file indicates a driver associated to your Intel processor caused that crash, do you have any more minidump files available that you can upload for analysis?

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