DPC_WATCHDOG_VIOLATION error

Question

I've been encountering this error where my laptop would freeze and suddenly blue screen. It's a bit disruptive and I'm not really sure what the dump file means:

https://drive.google.com/file/d/1g9avtaZHgEg__3pPOfyOJb6Raap7R1K-/view?usp=drive_link

I've attached a zip of the dump files. From initial search, seems like it's related to memory? Can someone confirm? Should I be switching my RAM?

Please let me know if this needs more information.

Windows 11 Home

Version 23H2

OS Build 22631.3958

Answer 1

Your minidump files all indicate that it is the device driver on your Nvidia graphics card that is causing the system to crash

Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a slightly older version of the Nvidia device driver.

A slightly older version of that driver is more stable than the latest version.

Answer 2

Okay, I just got a return Email from Google Drive and I can access your first link, please give me a couple of minutes.

Answer 3

I did try to donwload your zip file and also the files from that new link, on both your first and second links, I am getting this error, you need to right click the file(s) and select Share, then get the share link:

.

Answer 4

Hi, I've shared it to you as viewer. Can you try again?

Also, maybe you tried downloading the files individually? It's zipped together so I think you need to download the whole zip file.

If you don't want to download the zip file, I have shared the files here individually

https://drive.google.com/drive/folders/1xgQ-E5kfIgGAY60NIEgFcPxJErFHCaS1?usp=drive_link

Answer 5

Hi, I am Dave, I will help you with this.

I tried to donwload your minidump files, but they are not shared, please try sharing the files again, also, I sent a share request on Google Drive, that may be in your Email.

Please let me know here when the files are shared.