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Computer constantly crashing

Anonymous
2024-08-07T21:45:28+00:00

My computer crashes probably 10+ times a day. This problem started occurring 2 months ago and before that it had maybe crashed a couple of times. I have updated my bios, did all windows/ graphics card updates and nothing has changed. I checked in event viewer and I had multiple errors saying

"The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff8000951c340). A dump was saved in: C:\WINDOWS\Minidump\080724-12046-01.dmp. Report Id: f177b999-2910-489e-bf9e-787d3d561b37."

 And also lots of warnings saying

"LSA package is not signed as expected. This can cause unexpected behavior with Credential Guard"

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Jan J.23 13,665 Reputation points Independent Advisor
2024-08-08T03:26:51+00:00

Thank you. All the dmp files indicate that the Realtek Wireless Lan driver is causing the crash. Here are some things you can try.

  1. Try to roll back the Realtek Wireless LAN Network driver.

Press the Windows key + X

select Device Manager

Under Network Adapter

Right-click the Realtek Wireless driver

Select Properties

Then try to Rollback the driver

restart your computer.

*If the Rollback option is greyed out

Uninstall the driver and restart your computer.

And observe if the system stabilizes.

  1. Reinstall and update the Realtek Wireless LAN network driver. Download the latest Wireless LAN network driver directly from the Motherboard or network adapter Manufacturer's support website. Install the driver and restart your computer.

Do not use any driver downloader software to download the drivers.

  1. If you have any cleaners or third-party Antivirus installed or uninstalled recently.

Fully uninstall or clean them using their uninstall tool from their support website.

  1. Download the latest chipset driver directly from the Motherboard manufacturer's support website. Install and drivers and restart your computer.
  2. There are also errors related to this NETGEAR A7000 WiFi. Fully uninstall the driver and install the latest drivers.

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2 additional answers

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  1. Anonymous
    2024-08-08T01:38:01+00:00

    Okay, thank you for the help.

    080724-9750-01.zip

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  2. Jan J.23 13,665 Reputation points Independent Advisor
    2024-08-07T23:19:15+00:00

    Hi, I'm Jan and I'm happy to help you today. I'm sorry you're having this problem. Please check if it creates a dmp file and share the latest dmp files for us to diagnose the cause of the computer crash/BSOD. Thank you

    Please find this folder.

    C:\Windows\Minidump

    Put the files in a zip

    upload files to OneDrive

    Share the link here.

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