Share via

please help me with this startup error

Anonymous
2024-08-02T04:48:37+00:00

please help me with this startup error

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2024-08-02T12:43:11+00:00

Yes, the system is clean. The script and the zero-byte file have been deleted. Check Defender exclusions, though.

Was this answer helpful?

1 person found this answer helpful.
0 comments

17 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-08-02T06:42:24+00:00

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-08-02T06:29:35+00:00

    Why are you unable to do the 4th step? If sharing on OneDrive is complicated, try some other service, such as Google Drive, Dropbox, or WeTransfer.com.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-08-02T06:27:21+00:00

    i am not able to perform 4th step

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-08-02T05:23:41+00:00

    Hi Raghav, This is Ramesh.

    At line 1 of the script (sbs_mscorrc.vbs) shown in the screenshot, it tries to start an exe or load a DLL. While removing the script from the "Startup" folder of your user profile should stop the error, it's a good idea to inspect the system thoroughly and check if the script is malicious.

    Please run the Farbar Scanner and share your logs on OneDrive.

    1. Download Farbar Recovery Scan Tool (FRST64.exe) https://www.bleepingcomputer.com/download/farba...

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

    1. Rename FRST64.exe to FRST64English.exe.
    2. Run the program. Don't check or uncheck any options. Click "Scan".
    3. Upload the two logs, FRST.txt and Addition.txt, to your OneDrive and share the link here.

    How-To: Share OneDrive files and folders - Microsoft Support:

    https://support.microsoft.com/en-us/office/shar...

    :: OneDrive sharing options - screenshot ::

    [https://imgur.com/a/vZyxpY9](https://imgur.com/a/vZyxpY9)

    Was this answer helpful?

    0 comments