Insert Group Calendar WebPart causing error

Question

Insert Group Calendar WebPart causing error

Terry Naudé 26

A user reported this error when trying to add a group Calendar in a SharePoint Online Modern Page

Steps:
1- From any page on the site, Edit.
2- Hit Plus sign in between section to add a web part.
3- Select "Group Calendar"
4- Error!

Error Message:
Something went wrong
If the problem persists, contact the site administrator and give them the information in Technical Details.
TECHNICAL DETAILS

When you click on TECHNICAL DETAILS:
Something went wrong
If the problem persists, contact the site administrator and give them the information in Technical Details.TECHNICAL DETAILS
ERROR:
Cannot read property 'offset' of undefined
CALL STACK:
TypeError: Cannot read property 'offset' of undefined
at t._setRegionalSetting (https://spoprod-a.akamaihd.net/files/sp-client/sp-groupcalendar-webpart_en-us_801607585d6000d87d72.js:1:72238)
at t.onInit (https://spoprod-a.akamaihd.net/files/sp-client/sp-groupcalendar-webpart_en-us_801607585d6000d87d72.js:1:63868)
at t._onInViewport (https://modern.akamai.odsp.cdn.office.net/files/sp-client/sp-pages-assembly_en-gb_0cae5c87d44603e42b4c1842a2fec810.js:65:1622211)
at https://modern.akamai.odsp.cdn.office.net/files/sp-client/sp-pages-assembly_en-gb_0cae5c87d44603e42b4c1842a2fec810.js:65:1620164
at new Promise (<anonymous>)
at t._internalFirstTimeRender (https://modern.akamai.odsp.cdn.office.net/files/sp-client/sp-pages-assembly_en-gb_0cae5c87d44603e42b4c1842a2fec810.js:65:1620082)
at e._renderWebPart (https://modern.akamai.odsp.cdn.office.net/files/sp-client/sp-pages-assembly_en-gb_0cae5c87d44603e42b4c1842a2fec810.js:65:1653637)
at https://modern.akamai.odsp.cdn.office.net/files/sp-client/sp-pages-assembly_en-gb_0cae5c87d44603e42b4c1842a2fec810.js:65:1639491

What I tried

I created a calendar on the site as it had none but this made no difference. (so not an issue related to not having calendar)
Trying adding the group calendar WebPart on a new page within the site causes the same problem. (so not page related)
Tried adding webpart on another site in the same tenancy and did not get the error. (so must be site related)
I have checked site features and compared to a site where it does work found no differences.

I have been looking at this for too long and thought I would put it out here in case I am missing something obvious.

TIA

Emily Du-MSFT 51,846 Reputation points Microsoft External Staff

2021-05-24T05:37:42.687+00:00

@Terry Naudé

I'm checking how the things are going on about this issue. Whether the answer helps you?

You can accept the answer if it helps.
Niclas Rakowsky 86 Reputation points

2021-08-12T09:40:13.16+00:00

We are experiencing the exact same error message in the same context as well. Any update on the issue?

Accepted answer

1 additional answer

Your answer

Emily Du-MSFT 51,846 Reputation points Microsoft External Staff

2021-05-24T05:37:42.687+00:00

@Terry Naudé

I'm checking how the things are going on about this issue. Whether the answer helps you?

You can accept the answer if it helps.
Niclas Rakowsky 86 Reputation points

2021-08-12T09:40:13.16+00:00

We are experiencing the exact same error message in the same context as well. Any update on the issue?

Answer 1

Niclas Rakowsky 86

I was able to fix the same error by adjusting the site collection time zone to match the time zone of the group calendar.

Terry Naudé 26 Reputation points

2021-11-02T10:37:42.76+00:00

Awesome. That fixed it.
Although I could not match it to the time zone of a calendar, as I was getting the error before I could add a group calendar, I checked the site collection time zone which was wrong and changed it to be local time zone and was then able to add a group calendar without error.
John Charles 0 Reputation points

2023-06-23T01:00:21.98+00:00

This Answer resolved the same problem for me as well - Thank you!

Answer 2

Emily Du-MSFT 51,846 Microsoft External Staff

@Terry Naudé

Have you added some custom codes on the page?

Whether some users or all users who add the group calendar web part on this site collection page will report an error?

If some users occur error, please remove these users then re-add them into site collection.

If an Answer is helpful, please click "Accept Answer" and upvote it
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Terry Naudé 26 Reputation points

2021-05-24T06:45:34.737+00:00

Thank you for the response.

Not aware of custom codes being added to the page. Did think about it, which is why I tried a new page with no code added.

The user and myself (myself having toplevel admin rights), both tried this and it fails for both of us on this site.) But we are both able to add Group Calendar Webpart on other sites.

After posting the message above, I clicked on the links in the error (e.g. https://spoprod-a.akamaihd.net/files/sp-client/sp-groupcalendar-webpart_en-us_801607585d6000d87d72.js:1:72238)

And noted the page that looks like xml that opens is stating The specified blob does not exist

So wondering if something might have inadvertently been removed from the site. or whether if linked externally, perhaps firewall or something is blocking access to area it is pointing at. Not sure how I can change or check what it is pointing at.
Terry Naudé 26 Reputation points

2021-08-12T10:37:17.317+00:00

As per point 3 in "What I Tried" creating an entire new page to avoid any custom codes also failed.

So probably not any custom code.

We have now scrapped the idea of using group calendar and instead used a task list to display upcoming events and booking sessions.

I have tried doing the same on a separate new site collection and that seems to work and allows me to select a group Calendar.

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Insert Group Calendar WebPart causing error

1 additional answer

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