how do I fix it

Question

Everytime i open microsoft store it says i need to update and no matter where i go even settings, it says i need and update. When i press update it says unable to update.

Answer 1

Have you tried connecting to another network such as your phone's mobile hotspot then see if the issue persists?

Answer 2

I did everything you said and still does not work

Answer 3

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly?

Can you take a screenshot of the issue and post it in your next response? Note: Don't include any personal information or sensitive data.

https://answers.microsoft.com/en-us/feedback/fo...

Please check if your Windows Update and Background Intelligent Transfer services are available and running.

Press Windows key+R to open Run then type: services.msc

Press Enter to open Services app

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

Please let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

Kind regards,

John DeV

Independent Advisor