The computer has rebooted from a bugcheck

Question

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffbf01b6f3d010, 0xfffff80733a91120, 0xffffffffc000009a, 0x0000000000000004). 

Report Id: ab84cc38-3eb1-4d8e-a603-cff1b4258bfd.

.dmp link - https://drive.google.com/file/d/19TQ0BgngMsDK46Ock8f3dXu8eA0RPAI-/view?usp=drive\_link

Answer 1

1

That new minidump file indicates the graphics drivers caused that latest crash.

2

The error trace you have provided, indicates a problem with one of the C++ Redistributables.

Click the link below, on that page is a multi-installer for the Visual C++ 2015 - 2022 redistributables.

Please Note, regardless of whether your version of Windows 10 is 32bit or 64bit, you must download and install both the x86 and x64 versions, do not try to install the ARM64 version:

https://support.microsoft.com/en-us/help/297700...

Then, restart (not shut down) your PC.

Answer 2

I ended up doing a clean install of Windows 11 and I keep getting black screened

new .dmp - https://drive.google.com/file/d/1vlX0kJkq1cRv\_B1Yo5RB\_Y5-L69ANs4S/view?usp=drive\_link

Faulting application name: AUDIODG.EXE, version: 10.0.22621.4111, time stamp: 0x510decf8

Faulting module name: VCRUNTIME140.dll, version: 14.40.33810.0, time stamp: 0x119a1ae6

Exception code: 0xc0000005

Fault offset: 0x00000000000110a0

Faulting process id: 0x0xFA4

Faulting application start time: 0x0x1DAFCAE67E3301A

Faulting application path: C:\Windows\system32\AUDIODG.EXE

Faulting module path: C:\Windows\SYSTEM32\VCRUNTIME140.dll

Report Id: 719dc4cc-54c9-45c8-b923-487131599526

Faulting package full name: 

Faulting package-relative application ID: 

Is this solely a Windows 11 issue? I didn't get anything like this with Windows 10

Answer 3

That new minidump file also lists the Nvidia drivers as the cause of that new crash, try a couple of different versions of the driver to try to find a version that is stable on your system.

Answer 4

Tried this out. Was working the past couple of days until it happened again. Am I just supposed to keep rolling back on driver updates until I find a stable one?

New .dmp - https://drive.google.com/file/d/1xRvr1zt11K2JkhaePqdLyTYofHWlS\_aZ/view?usp=sharing

Answer 5

Hi, I am Dave, I will help you with this.

Your minidump file indicates that it is the device driver on your Nvidia graphics card that is causing the system to crash

Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a slightly older version of the Nvidia device driver.

A slightly older version of that driver is more stable than the latest version.