error 0xc0000225 when uninstalling updates

Question

when i was uninstalling updates because i thought that was the fix to my java installer not working when i was rebooting it decided to stay (or i should say softlock) on one of the update screens before the percentage showed so i hard reset and decided to reboot in to recovery mode to see if i didnt damage anything. it then showed 0xc0000225 without showing what failed.

if you want a cbs logfile ill give it to ya

Product name : HP Laptop 15s-fq2xxx

Software build ID : 21WW2LNT603#SACJ#DACJ

Motherboard ID : 87FE

BIOS : F.35-04/23/2024

Keyboard revision : v57.27

Total memory : 8GB

Processor name : 11th Gen Intel(R) Core(TM) i3-1125G4 @ 2.00GHz

Answer 1

i can only access the recovery menu via shift + restart, not the f11 boot key

Answer 2

https://www.mediafire.com/file/yyu0ly9so2p8ni9/CBS.log/file

Answer 3

Hi Mannan Sandeep,

Thank you for getting back to us.

Reinstalling Windows can theoretically fix problems with system components.

Backing up your data doesn't mean that you need to back up your data entirely to other devices that you own; you can also back up important data in batches to other cloud storage, or to the devices of trusted people.

To send a log file, you can upload it to your cloud storage service first and then share the link.

For Microsoft, the common cloud storage service is OneDrive. (Example only, not a product recommendation. Other products include similar features)

Share OneDrive files and folders - Microsoft Support

Best Regards,

Kyo.Y - MSFT | Microsoft Community Technical Support

Answer 4

will the reinstall windows option in the settings menu work (i dont have a spare hard drive and the usb drive i have is wayyy too small for backing up my data

and also how do i send my sfc cbs file here

Answer 5

Hi Mannan Sandeep,

Welcome to Microsoft Community.

Based on the original description, the device seems to be experiencing issues related to the Windows recovery process.

Error code 0xc0000225 generally indicates that Windows cannot find the system files needed for booting.

In some threads containing issues, such issues may be related to certain driver files being abnormal or missing.

Windows Recovery: error code: 0xc0000225 - Microsoft Community

It is also possible that hardware failure (such as disk corruption) indirectly leads to missing system files.

An accessible desktop environment is a prerequisite for troubleshooting.

Is your device currently able to boot into safe mode?

Windows startup settings - Microsoft Support

If your device is currently unable to boot into safe mode or complete the reset process, your best option may be to consider installing a new disk on the laptop and then installing a new Windows on the new disk.

If you are not familiar with operating the device, you can try to contact a professional offline computer support store.

Or, if your device is still under warranty, you can contact the support team of the device manufacturer.

If possible, you can try to back up important data on the device.

The content in this thread described an idea for backing up data shared by community members.

Rescue Files when Windows Won't Start - Microsoft Community

If I misunderstand your situation, feel free to correct me and share the information.

Best Regards,

Kyo.Y - MSFT | Microsoft Community Technical Support