Error trying to schedule AZ-900 exam

Cm 6 Reputation points

I'm trying to schedule my AZ-900 exam, but keep getting the error message

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

I contacted Pearson VUE Support already, but they told me to contact you. Can you help my with this?

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  1. Leon Laude 85,566 Reputation points

    Hi @Cm ,

    Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here

    You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Best regards,

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  2. Andre Hociko 31 Reputation points

    Hello @Cm ,

    I just answered that at the MCP forum mentioned by @Leon Laude . =D

    Take a look there, it may help you...