One Drive unresponsive

Question

One Drive unresponsive

Anonymous

When I go to click "Sign In" nothing happens and it just closes the interface.

When I go to click "Unlink this PC", the confirmation prompt comes, I accept, but then it closes the interface and it doesn't unlink.

When I go to "Add an account", nothing happens and it just closes the interface.

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3 answers

Answer 1

Kayece Jan Mae Amizola 15,025 Independent Advisor

You are welcome. I am glad that it was fixed.

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Answer 2

Anonymous

I fixed it before your post.

I think it was using one of those cmds to reset OneDrive.

Thanks though.

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Answer 3

Hi,

Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

I understand that your OneDrive App is unresponsive. Please try the following solutions below. If the first solution does not work, please proceed to the next step.

1.) Reset your OneDrive.

https://support.microsoft.com/en-us/office/rese...

2.) Perform sfc and run the DISM command to check, scan, and restore the health of the system files by following the steps below.

*On powershell (admin), enter each command below:

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

After all has been processed, Restart your device

3.) Please perform a clean boot.

https://support.microsoft.com/en-us/topic/how-t...

4.) Create a local user or administrator account and see if the issue persists there.