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Locked PC

Anonymous
2024-08-03T11:58:54+00:00

I accidentally Locked a Windows 10 device with my Microsoft Account, and I'm not getting an option to unlock it. Is resetting the MS Account password the only way to get it unlocked ?

None of the other threads on this subject have been any use.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-03T13:30:58+00:00

    Very mixed up topic this. Most of the information about it doesn't work, or the information is incorrect, etc.

    Anyway, you can see below that I have resolved the issue, thanks anyway.

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  2. Anonymous
    2024-08-03T13:27:37+00:00

    Well, as no replys were forthconing, I bit the bullet and did a "System Restore" from the repair options on a bootable USB Windows 10 Installer.

    The system restore has taken me back to 28/07/2024, which is good enough for my purposes.

    This might help other people in the same boat....

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  3. Neil D 33,495 Reputation points Volunteer Moderator
    2024-08-03T13:24:02+00:00

    Usually when you lock a computer the account will have the unlock option.

    If you don't see that when you access the account from another device you will have to ask Microsoft support directly.

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