Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. You may need to reset the network adapter. This can be done by going to Settings > Network & Internet > Advanced network settings, and choosing the "Network reset" option. This will reinstall the network adapters and reset network settings.
Please let me know if this works for you. I'll do my best to respond as soon as possible.
Kind Regards,
Charity (Active hours 10PM~10AM GMT+08:00)