Hi,
Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.
There is a possibility that it is a system issue. To isolate the problem, can you perform and answer some questions below?
Does this happen after any changes on your PC?
Does this only happen on MS products or Apps? Do your third-party apps or software does not have the same issue?
Can you disable your third-party anti-virus app, if any, and see if the problem persists?
Can you check if your windows and driver are updated? There is a possibility the MS store doesn't work due to the system and drivers are not updated.
Start > Settings > Update & Security > Windows Update, and then select Check for updates.
For drivers, please check your PC, Laptop, or BIOS manufacturer to see if your current driver is compatible with your current system.
In the meantime, can you perform sfc and run the DISM command to check, scan, and restore the health of the system files by following the steps below?
*On powershell (admin), enter each command below:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
After all has been processed, Restart your device
If it does not work, please perform a clean boot.
https://support.microsoft.com/en-us/topic/how-t...
I look forward to your response.
Stay Safe!