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External hard drive problem

Anonymous
2024-08-31T17:32:55+00:00

Hi, I've been having problems for a while now when I connect the Maxtor external hard drive to my PC (I have Windows 11). As soon as the device is connected and I try to enter the folders, the PC slows down, jerks or freezes. Any advice?

Windows for home | Windows 11 | Devices and drivers

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2024-08-31T21:23:24+00:00

    Hi Milo,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Unfortunately, this drive is faulty. Can you ask for refund?

    Please tell the result.

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