Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. Let's try to check your computer for corrupted system files.
First, open Command Prompt as an administrator by right-clicking the Start button and selecting "Command Prompt (Admin)." In the Command Prompt window, type sfc /scannow and press Enter. Wait for the scan to complete; this process might take some time, and the tool will automatically attempt to fix any detected issues. Once the scan is finished, restart your computer.
Next, open Command Prompt as an administrator again. In the Command Prompt window, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter. Wait for the process to complete, as it might also take some time to repair the Windows image. Once the DISM process is complete, restart your computer.
Please keep me know if this worked for you.
Kind Regards,
Charity