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BSOD WHEA_uncorrectable error

Anonymous
2024-08-14T12:19:39+00:00

Since a couple days ago my desktop started to get this BSOD. I have been trying numerous things to get this solved but nothing seems to help.

Ive tried restoring to an earlier point.

I have disabled any overclocking.

I tried starting up in safe mode.

I tried looking up the minidump file but appears that no file is created.

All drivers are up to date.

Run multiple malware scans.

I did a sfc scan it did find some corrupted files and repaired them.

So what else can I try? It only occurs when I play games.

I also run memory tests

Is this normal by the way?

Windows for home | Windows 10 | Performance and system failures

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  1. David-M 115.3K Reputation points Independent Advisor
    2024-08-16T11:53:07+00:00

    Sorry for the delay in reply. I've been offline.

    Thanks for the screenshots.

    Please share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    I await your reply. Click on the "Reply" button below my reply.

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  2. Anonymous
    2024-08-15T20:56:17+00:00

    I downloaded CyrstalDiskInfo and I let my desktop run a nearly 3 and a half hour test with MemTest86

    Here are the results.

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  3. David-M 115.3K Reputation points Independent Advisor
    2024-08-15T12:05:41+00:00

    Sorry for the delay in reply. I've been offline.

    I haven't found any errors that appear to be directly related to the crashes you're experiencing. However, there are actually a lot of errors being registered. Almost all of them are related to an Nvidia component.

    When you ran the memory test, did you use the Windows Memory Diagnostic tool or MemTest86?

    If you haven't used MemTest86, I suggest you use it for a deep check of your RAM.

    https://www.memtest86.com/download.htm

    The deep scan can take a long time, depending on how much RAM you have. So do it at a time that suits you.

    Feel free to share a photo of the test result.

    Also. Check the "health" of your HD/SSD using Crystal Disk Info.

    https://crystalmark.info/en/download/#CrystalDi...

    (On this same page, there is the download of another app. The "Crystal Disk Mark". Do not download Crystal Disk Mark. Download only the "Crystal Disk Info".)

    Download the "Standard Edition" by clicking on the "ZIP (XP-)" button.

    Extract the ZIP and run the file "DiskInfo64.exe".

    The health result of your HD/SSD will be displayed. See if there are any alerts.

    Feel free to share a screenshot if you want. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Let me know the result. Click on the "Reply" button below my reply.

    Answering your question about the amount of memory in "Committed":

    Yes, it is normal. Part of it is the virtual memory. Therefore, physical memory + virtual memory. No need to worry about that.

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2024-08-14T22:27:15+00:00

    Hi David,

    As requested here is the log file:

    https://1drv.ms/u/c/889d04c7dba1e97f/EXHsD_dzK6dIrm03kIBrkN4BU1mZwmlbr3trJutysgc6xw?e=IGPCRI

    As you can see there are alot of errors and warnings.

    I don't know what to look for exactly.

    What I wanted to know if its normal to have a max total of 63.8GB almost twice the amount of GB commited when only 32 GB fysical ram is installed.

    Thankyou in advance,

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  5. David-M 115.3K Reputation points Independent Advisor
    2024-08-14T12:53:47+00:00

    Hi. I'm David, and I'm happy to help you.

    Please do the following:

    Export and share the log for analysis:

    1. Press "Windows + X" and select "Event Viewer";
    2. Expand "Windows Logs" and select "System";
    3. In the "Actions" panel on the right, select "Filter Current Log";
    4. In "Event level", check the boxes "Critical", "Warning", and "Error" and click on "Ok";
    5. Again, in the "Actions" panel, select "Save Filtered Log File As" and save in an easily accessible place.

    Then, upload the file to the cloud (OneDrive), choose to share it, and get the link.

    Post the link to the file here so I can have a look.

    Also:

    I don't see anything abnormal in the screenshot you shared.

    What exactly do you want to know if it's normal?

    I await your reply. Click on the "Reply" button below my reply.

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