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Error 0x80070002

Anonymous
2024-08-11T11:38:58+00:00

Error 0x80070002 I am trying to upgrade to Windows 11 but I keep getting this error. I've tried to follow the multiple suggestions online, none has worked. I cannot access the command suggestions because my computer tells me I don't have sufficient authority. It is my personal computer and no one else uses it so I'm not clear what this means.

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2024-08-11T13:36:26+00:00

If you need to check what language you have installed, open the Settings App, then go to Time and Language - Region and language.

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  1. Anonymous
    2024-08-11T13:18:00+00:00

    Thanks, I presume it is the first of the drop-down options? "select download"?

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  2. Anonymous
    2024-08-11T13:06:46+00:00

    It is the bottom option to download the Windows 11 ISO with this label - 'Download Windows 11 Disk Image (ISO) for x64 devices'

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  3. Anonymous
    2024-08-11T13:04:14+00:00

    Thanks. This link has three possible downloads - which one should I select?

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  4. Anonymous
    2024-08-11T12:10:14+00:00

    Hi, I am Dave, I will help you with this.

    The most successful method to upgrade to Windows 11 is to use the Windows 11 ISO.

    Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Windows 11 ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

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